Bonanzinga

Sunday night due to a technical fault my flight from Berlin was 4hrs late. Obviously things can happen. However, what I find totally unacceptable is the communication style of the company: aka total lack of communication. In these circumstances a lot could be done with proper, professional communication and threating customers as such instead of seat numbers. over 2 years ago via web

I found at Apple some of the best customer service I have ever experienced in the UK. However, I need to say that in the US the experience is significantly better. over 2 years ago via web