jonnyp

We recently went to Alicante on Monarch, we paid to take golf clubs, on returning we decided to leave the clubs in the villa and just stuff a few extra things in our case. At the airport we got charged 120 euros for being 12kg over weight, even though we had paid £30 for the golf clubs we never brought back. We have complained to Monarch who weren't willing to either reduce the excess baggage charge or refund us the golf club carrier charge. It's very simple next time we don't use Monarch, and will do our best to put off anyone else we know using them. Simples !! over 2 years ago via web