Open letter to Virgin media

This open letter is a summary of the activity of Quiet Rioters. It is presented in a digestable way for the management of the organisation to read and respond to here if they wish.

Dear Virgin media

Virgin_media_neil_berkett
Neil Berkett
Chief Executive, Virgin media

We are writing to let you know that <a href="/organisations/1827-virgin-media/users">2 people</a> joined Quiet Riots about Virgin media and we are asking for something to be done.


Here are some examples of our experiences

wompkin

Virgin Media have so far taken over 2 months trying to work out if they can provide cable to my mother's flat in Acton in London. Her neighbour has cable. His TV is the other side of her wall. On her side of the shared wall are all the Cable & Wireless (now Virgin Media) sockets for TV and phone. I have told the various people I have spoken to on the phone this. But this is not sufficient evidence. Instead my request is sent into a 2 week limbo as they ask someone to look into it remotely. Bizarre.

Should be easy to spend money with companies. Apparently not.

(NB Sky not an option as freehold of apartments forbids it. D'oh!) over 2 years ago via web

Read all experiences

Quiet Riots is a place for people and organisations to meet and get something done about issues. <br /><br />Please respond to us here or elsewhere but please do something about it. We're here to help.

Yours faithfully

2 Quiet Rioters

Avatar-placeholder Avatar-placeholder