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Product Lock In

Manufacturers and other entities who construct closed systems which force consumers to buy only a certain product. They remove freedom of choice from the market, and they use trademarks to enforce their monopoly

Latest activity

MaggieofMayfair

what is really sad here is how we are all so disillusioned with BT we have given up fighting because they have a monopoly. This isnt right. How can they just get away with ripping us all off? Surely we can do something to get them to behave properly? Isnt this what quiet riots is really about? Let's do something
over 2 years ago via web

ju

We have really crap bandwidth coming into our office. They cant / wont fix it even though we are paying for the premium service and now say we cant leave for another 18 months because the premium service locked us in. I wouldnt mind if we were actually getting the 'premium' service we signed up for. The arrogance of these guys is ridiculous meanwhile our business cant function without proper connectivity so we have to shell out for another provider too. Thanks BT - you are really making my life easier. The sooner I dont have to have any fixed lines the better then I never have to deal with you again. over 2 years ago via web

WhitariusMaximus

Trouble is they have had a monopoloy on the last mile for so long. I could go on for pages about the trials of getting broadband from cable guys like NTL, or other folks using BT infrastructure like Virgin, or Pipex. Terrible. It will go wireless and we'll end up in the hands of the likes of O2 that can't even offer a stable wireless call service. Urgh. over 2 years ago via web

Paul

Why did all UK mobile operators switch from 12 month to 18 month phone contracts at exactly the same time a couple of years ago. Clearly anti-competitive. over 2 years ago via web

captaindarling

with you on that one. i didn't realise it but now you mention it, they did all move at once. over 2 years ago via web

wheatles

I've recently moved and called BT to turn on the landline to my new property. I was informed that the minimum contract was for ~£5. As I had already arranged for my phone/broadband etc to be provided through another company, I accepted this as a condition of re-establishing the connection. However, my other service provide immediately switched the line over from BT, leaving me liaible for an £85 fee for terminating my BT contract.

BT need to be more honest about their contract pricing - and, if I am not able to switch on the line without incurring a fee, this should be clearly communicated rather than hiden through forcing someone to take out a contract and then charging them for breaching it. over 2 years ago via web

John

Oh dear. I'm about to move and can't bear thinking about dealing with BT over 2 years ago via web

MaggieofMayfair

what is really sad here is how we are all so disillusioned with BT we have given up fighting because they have a monopoly. This isnt right. How can they just get away with ripping us all off? Surely we can do something to get them to behave properly? Isnt this what quiet riots is really about? Let's do something
over 2 years ago via web

John

I have a BT landline phone. It doesn't ring. I can't bear to try to sort it out because I know what I'm in for: "Email?" "Oh, you mean the strange one based on some arbitrary rule you insisted I have and have never used instead of my own email?" All that. over 2 years ago via web