Train drivers in the basic mechanics of the Oyster system that provides the principal source of their income. over 2 years ago via web

Train bus drivers to be polite, friendly if they can be, and helpful. l over 2 years ago via web

On my way to celebrate the first 100 Quiet Rioters. Oyster Card needs topping up. Bus driver doesn't have change for £20. Fair enough. "I'll try doing it by phone. Or online" "OK" he says. Except it only happens overnight, by either method. "Go to shop, or station" he says. Drops me off at Sainsbury's, who don't do top ups. But can change £20. (Number 23, out of Westbourne Park bus station). He managed to be quite unpleasant about it, too. over 2 years ago via web