RT @LonTravelWatch: Tube users: Remember if you have been delayed on a London Underground journey for more than 15 mins, claim online here: http://bit.ly/dMdwc2 over 1 year ago via twitter

London Underground you failed me yet again and now I'm stuck in traffic. Rush hour sucks in London!! over 1 year ago via twitter

Arrrrrgh London underground and their signal failures!! Pathetic! over 1 year ago via twitter

I would like to propose that Transport for London draft an official letter countersigned by Mayor Boris Johnson and Commissioner Peter Hendy as well as the MD of London Underground apologising when people are late due to the tube, this can be redeemed from London Underground staff or people could nominate a work e-mail address for this to be forwarded to. I know employers are aware of the parlous state of the Tube but diligent punctual Londoners subject to the unreasonable vagaries of our metro system should not have to apologise when they are essentially blameless; that is the job for corporate communications. And I also want an apology when I hear the words 'there is a good service on all London Underground lines' when I have been waiting over 10 minutes for a Circle Line! This is an insult which one of these days will provoke a not-so-quiet-riot... In Tokyo or Moscow 'good service' means a train every 2 or 3 minutes. about 2 years ago via web

Oyster users should be automatically refunded.

With CCTV everywhere, Congestion Charges and Oyster ahem, supertech, it could be easily done.

And why shouldn't it be easy?

Then I can look forward to learning all about it on Chanel 9 Neus:

http://www.youtube.com/watch?v=ctaszjeaDK0
over 2 years ago via web

Please please complete a refund form everytime your tube is delayed. I think the threshold is 15 minutes, but check the estimated journey time and tube frequency on the posters and compare - if a tube is due every 3 mins and should take 20 mins then the total journey is 23 mins. If it takes more than 38 mins then you should claim. If everyone did this and LU started to lose millions of pound in refunds and admin then they might be more focused on sorting the delays over 2 years ago via web

Bloody hell! Make proper announcements and try to keep the people calm esp during morning timings, when a delay of 5 mins can cost someone his/her job. over 2 years ago via web