Man in a London Underground uniform in the priority seat didn't getup for a pregnant woman. Was he on strike or lazy? #tubestrike #fb about 1 year ago via twitter

another lovely article from @anniemole from the excellent london.underground.blogspot about cool tube staff http://bit.ly/fPBkEA #lovetravel about 1 year ago via twitter

Just being bullied by Foxtons now. I'm leaving the apartment - which I rented for almost 2 years, paid directly on card to avoid any delays - and they want now to come anytime for viewings. They want to arrange a viewing for Friday night, and as I say it's not convenient - oh wow, why it's not convenient on a Friday night - the manager from Canary Wharf branch, Dominick calls to bully. After saying he won't let me talk, he says I'm rude for talking over him and he doesn't know how 'you people talk in your country' - very professional of him, to which I hang up. Then he lets a voice mail saying it's rude to hang up - because he is such a gentleman - they will come anyway, and that my apartment is messy and looks like an students apartment. I filled a complaint, but you just know they probably won't do anything about it. Bullies, after they get your money, you never heard from them again until they have something to charge you with... about 1 year ago via web

They are just so horrible to deal with I and many other people I know refuse to go with BT because of this, I have had very bad experience with BT who just cut my service even though I had paid, it didnt get put back on, they still demanded money, and were so rude I hate them. about 2 years ago via web

Went to the kisok at Sainsbury Ladbroke grove taht the lady, kim was very polite and helpful. She said she dont smoke, maybe thats the reson why because most smokers are hostile about 2 years ago via web

A tiny bit sweary, but a spot on cartoon from the Oatmeal about Customer "service"

http://theoatmeal.com/comics/customer_service about 2 years ago via web

I found at Apple some of the best customer service I have ever experienced in the UK. However, I need to say that in the US the experience is significantly better. about 2 years ago via web

'Rude' police sent on manners course after surge in incivility complaints By REBECCA CAMBER

Rude and sarcastic police officers are to get a lesson in manners after a surge in complaints about incivility.

Chiefs have singled out officers who swear at members of the public and ordered them to attend a training course to make them more polite.

Hundreds of officers and 999 call handlers from Greater Manchester Police have been sent on the course to learn to 'mind their Ps and Qs'.

Read more: http://www.dailymail.co.uk/news/article-1227247/Rude-police-sent-manners-course-surge-incivility-complaints.html#ixzz0Wgr1MILy over 2 years ago via web

Also with regard to rude customers, I am often seriously irritated by shoppers at my local Tesco (and at other stores), who are not Blue Badge holders, who make use of the disabled parking bays. It is thoroughly inconsiderate and can prevent genuinely disabled people from convenient access to the store. It may even be an inconvenience to everyone else, because the number of disabled parking spaces allocated has to make allowance for the level of inappropriate use.

There seems very little that can be done about it: because it is on commercial premises it cannot be considered to be a parking offence. I therefore invite Quiet Rioters to suggest ways in which this issue could be addressed. For a start, I would strongly recommend that no attempt should be made to directly challenge perpetrators. A guess at the mindset of at least some of those involved would suggest that such a course of action could be seriously detrimental to one’s physical wellbeing. Wheel clamping by Tesco staff sounds appealing but, I’m afraid, would be completely over the top. How about naming and shaming? Could Tesco staff be persuaded to apply a large ‘peelable’ label to a perpetrator’s windscreen stating ‘Inconsiderately Parked’? One may be surprised at how many would be dissuaded from repeat offending by such a course of action. I suspect, however, that Tesco would baulk at even this level of admonishment to a customer. Also, if the driver arrived when the label was being applied the above ‘physical wellbeing’ risk could become a concern.

I look forward to suggestions.

over 2 years ago via web